The Houston County 911 Center is nationally accredited by the Commission on Accreditation for Law Enforcement Agencies (CALEA). The Center received its initial accreditation award on July 31, 2010. The accreditation program provides a communications center, or the communications unit of a public safety agency, with a process to systemically review and internally assess their operations and procedures. The Center must be re-assessed yearly to ensure continued compliance with CALEA standards and every 4 years, CALEA assessors will determine reaccreditation. Houston County 911 recently received their 4th award of reaccreditation on July 31, 2020.
There are several benefits of being accredited. It requires the communications center to develop a comprehensive, well thought out uniform set of policies and procedures. CALEA standards provide the necessary reports and analyses a CEO needs to make fact-based, informed management decisions. They require a preparedness program be put in place, so a communications center is ready to address natural or man-made unusual occurrences. It is a means for developing or improving a center's relationship with the community and the agencies it services. Accreditation strengthens an agency's accountability, both within the agency and the community. It can limit a center's liability and risk exposure because it demonstrates that internationally recognized standards for public safety communications have been met, as verified by a team of independent outside CALEA-trained assessors. CALEA Accreditation facilitates an agency's pursuit of professional excellence.
Houston County 911 is proud to be one of the few communications centers nationwide that is recognized as being CALEA Accredited. With the continued support from our County government, along with the agencies and communities we serve, we look forward to continuing to demonstrate our commitment to excellence! Houston County 911 is 1 of 14 Communication Centers in Georgia who are CALEA accredited and 1 in 137 in the United States.
Accreditation Public Comment Portal
The purpose of this public portal is to receive comments regarding an agency's compliance with CALEA standards, engagement in the service community, delivery of public safety services, and overall candidacy for accredited status. These comments can be in the form of commendations or concerns. The overall intent of the accreditation process is to provide the participating agency with information to support continuous improvement, as well as foster the pursuit of professional excellence. To provide comments on Houston County 911, please click the link below:
http://cimrs2.calea.org/339
Please note: Citizens wishing to file a complaint and receive a response from Houston E-911 will need to click on the contact us tab at the top or by clicking this link: https://www.houstoncountye911.com/contact-us.html
There are several benefits of being accredited. It requires the communications center to develop a comprehensive, well thought out uniform set of policies and procedures. CALEA standards provide the necessary reports and analyses a CEO needs to make fact-based, informed management decisions. They require a preparedness program be put in place, so a communications center is ready to address natural or man-made unusual occurrences. It is a means for developing or improving a center's relationship with the community and the agencies it services. Accreditation strengthens an agency's accountability, both within the agency and the community. It can limit a center's liability and risk exposure because it demonstrates that internationally recognized standards for public safety communications have been met, as verified by a team of independent outside CALEA-trained assessors. CALEA Accreditation facilitates an agency's pursuit of professional excellence.
Houston County 911 is proud to be one of the few communications centers nationwide that is recognized as being CALEA Accredited. With the continued support from our County government, along with the agencies and communities we serve, we look forward to continuing to demonstrate our commitment to excellence! Houston County 911 is 1 of 14 Communication Centers in Georgia who are CALEA accredited and 1 in 137 in the United States.
Accreditation Public Comment Portal
The purpose of this public portal is to receive comments regarding an agency's compliance with CALEA standards, engagement in the service community, delivery of public safety services, and overall candidacy for accredited status. These comments can be in the form of commendations or concerns. The overall intent of the accreditation process is to provide the participating agency with information to support continuous improvement, as well as foster the pursuit of professional excellence. To provide comments on Houston County 911, please click the link below:
http://cimrs2.calea.org/339
Please note: Citizens wishing to file a complaint and receive a response from Houston E-911 will need to click on the contact us tab at the top or by clicking this link: https://www.houstoncountye911.com/contact-us.html